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Support
If you should have
a problem with your Remote Agent PC, we would be happy to help you.
In some cases, the information from our program RAPINFO.EXE
could be helpful in solving the problem.
Please send
us as detailed a description of the error as possible by e-mail.
We will normally send you a reply within 1-2 working days. Please
do not forget to include your telephone number, because in some
cases the problem can be solved faster by phone. Of course, you
can simply contact us
by telephone if you prefer that. Please note our business hours.
New software
versions
The latest software
version of our program RAPHAL.EXE can be found on our Download
Page.
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